Commercial & Technical Inquiry

Contact UranPlusIgnite Digital & AI Innovation

Whether assessing enterprise LLM solutions, refactoring microservice architecture, or building custom software, our architects are ready to connect.

Official Live Support

Enterprise WeChat Live Chat

Connect directly with our advisory platform. Whether you have clear requirements, private AI Agent ideas, or legacy refactoring queries, start a real-time conversation anytime.

Hours: Mon-Fri 9:00 ~ 18:00 (On-call consultants available off-hours)

Connect via Enterprise WeChat

Business & Tech Inquiries

ray_wu@uranplus.com

Feel free to send PRDs or RFP tenders directly. An architect will review and respond with comprehensive technical feedback within 2 hours.

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R&D Center Address

Sunac Smart Valley, Wenhua Avenue, Hongshan District, Wuhan, Hubei

Optics Valley Innovation Corridor · Equipped with dedicated architecture briefing rooms. You are warmly welcome to visit.

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Service Commitments& Response SLAs

Honoring contractual commitments with engineering excellence and dedication.

Rapid Response

Initial response within 10 minutes during working hours, with senior architect alignment within 2 hours.

NDA Confidentiality

Strict standard Non-Disclosure Agreements (NDA) executed to safeguard business secrets and project IP.

Direct Architect Access

Direct discussions with senior architects experienced in tier-1 distributed systems—no sales fluff.

Transparent Milestones

Clear scope boundaries and sprint milestones with strict adherence to timeline and budget—zero hidden fees.

Frequently Asked Questions(FAQ)

Answering common questions on delivery timelines, pricing models, on-premise deployments, and IP ownership.

What is the typical delivery timeframe for a project?

Timelines vary by scope: Standard MVP prototypes or lightweight tools are typically delivered within 2 to 4 weeks. Medium-to-large microservice systems, private RAG knowledge bases, or complex management portals are delivered via bi-weekly agile milestones in 1 to 3 months.

What are your pricing and billing models?

We offer flexible collaboration models: Fixed-price milestone delivery based on clear PRDs, or dedicated monthly retainer architect squads for agile co-development, ensuring complete upfront budget transparency.

Do you support private on-premise deployment and air-gapped isolation?

Yes, absolutely. We prioritize enterprise data security and compliance. Whether deploying private RAG engines, domain LLMs (DeepSeek/Qwen), or core microservices, all systems can be deployed to your on-premise servers or private cloud VPC with zero external data egress.

Who owns the intellectual property and source code upon delivery?

100% of source code, design assets, and technical documentation belong entirely to the client upon final acceptance. We conduct complete code handovers and technical walkthrough sessions without any vendor lock-in.

What post-launch technical support and maintenance is provided?

We provide comprehensive 24/7 incident response, free defect remediation, automated backup inspections, and regular health audits during the warranty period, with optional long-term SLA retainers available.